Our Policies
Booking Policy
To book with Sara Dorris, DNP, MSN, CMSRN, APRN, FNP-, please select your service below. If you need any assistance booking with Sensible Wellness LLC, you can text their staff directly at: 330-519-7559
Appointment Confirmation Policy
A valid credit card is required for booking all appointments. Once you book online our dedicated team will confirm and accept your appointment in our system. Please allow up to one business day for your appointment confirmation.
Cancellation Policy
To ensure efficient scheduling and respect for our providers' time, Sensible Wellness and Aesthetics enforces a 48-hour Cancellation & No-Call/No-Show Policy. If you cancel or reschedule your appointment within 48 hours of the scheduled time, or fail to show up without notifying us, a $65.00 fee will be charged to the card you used for booking, unless stated otherwise.
If you are more than 10 minutes late to your appointment, it may need to be rescheduled so as not to impact other patients' or clients' times. The Cancellation Policy fee would apply.
In the event of an unforeseen emergency where there is no record of previous late changes, we may consider utilizing all or a portion of the fee towards your next service at our discretion. This policy allows us to maintain a high level of service for all our clients and providers.
Refund Policy
All sales of medical aesthetic or Wellness services and products are final. We do not offer refunds for services rendered or products purchased. Should you encounter a manufacturing defect in the product received, please contact the manufacturer or our office to explore replacement options. Please note that used products cannot be returned. Refunds, if applicable, are only provided for medical aesthetic or spa services that have been purchased but not yet performed, and the request must be made within 30 days of the original payment. After this period, payments are non-refundable, but may be converted into spa credit. Any refund request for a service deposit/payment will result in the immediate cancellation of the associated appointment.
Deposit Policy
Certain services may necessitate deposits. Should there be two consecutive cancellations and/or instances of no-show, the entire deposit will be forfeited.
